The consumer is not entitled to return the product in the following cases:
1 - If the product was manufactured at the request of the customer, excluding products that have a defect or violate the specified specifications.
2 - If the product is video tapes, disks or information programs that have been used.
3 - If the product is newspapers, magazines, publications, books, or other literature.
4- If the order is an electronic service (non-refundable services).
If you receive a different or incomplete product from your order, we will be happy to resolve your issue by contacting us on customer service to compensate you with replacement or full costs.
Venus Store Your satisfaction is our demand and our goal always.
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